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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dawn Reyes

Dawn Reyes

July 31, 2026

5  out of  5
rating by Dawn Reyes
"Absolutely wonderful service and fantastic agent
Josh did whatever he could to better serve my families insurance needs . 🙂🙂"
We responded:
"Thank you so much Dawn. I am honored by your words and I know my team and I can't wait to continue to serve you!"
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Debora McKelvey

July 14, 2026

5  out of  5
rating by Debora McKelvey
"We worked with Eli from the Jamestown TN State Farm Office. Very knowledgeable, great guy! We’re gonna go back and talk Life Insurance next!

… he gets five stars!"
We responded:
"We agree Debora, Eli is a rockstar and I am so glad he's helping you look at the whole picture. We look forward to serving you for many years!"
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Kala B

July 3, 2026

5  out of  5
rating by Kala B
"Josh was the best! Super helpful!"
We responded:
"Kala, we agree! We hit the jackpot by adding Josh to the team and I am so glad you got to experience his help! Thank you for the review!"
Profile photo of Charity LaFray

Charity LaFray

July 1, 2026

5  out of  5
rating by Charity LaFray
"Best customer service! We were about ready to call it quits with State Farm before Austin Andrew’s and his team took over. So very pleased with them!"
We responded:
"Charity, it means the world to my team and I that we get to work with you. I am glad the service has helped encourage you to stay with us and I look forward to many more years of serving you and yours! "
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Mariann Stephens

June 30, 2026

5  out of  5
rating by Mariann Stephens
"Austin is one of the best! When noone else would help me Austin went above and beyond to make sure I got the insurance I needed!!"
We responded:
"Thanks so much for the amazing review, Mariann! We really appreciate your support here in Jamestown. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Margie Taulbee

Margie Taulbee

June 23, 2026

5  out of  5
rating by Margie Taulbee
"When I need help the most State Farm was able to get what I needed. The staff are helpful, caring and professional. THEY CARE"
We responded:
"Margie, My team and I are so glad we could help you! As you need anything or have questions, we are always here to serve! Grateful to have you as a good neighbor! "
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Robert Bell

May 19, 2026

5  out of  5
rating by Robert Bell
"Highly recommend Austin and his team!"
We responded:
"Thank you for the recommendation Robert! Getting to help you all with both your insurance and Financial Services needs was a pleasure and we are here as your needs change with the family! "
Profile photo of Jason Stancil

Jason Stancil

May 19, 2026

5  out of  5
rating by Jason Stancil
"10/10 recommend!!"
We responded:
"Jason, we appreciate the vote of confidence more than you know. Thank you for trusting us and letting us move your family forward in their financial goals and insurance needs. We're always here for you! "
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Beacons of Hope Ministries

May 12, 2026

5  out of  5
rating by Beacons of Hope Ministries
"Great Experience getting our new insurance with Austin! He made it really easy!"
We responded:
"I am so glad we could make this process an easy one for you all! My team strives to keep it simple and focused on what our customers need. Let us know if there's anything our team can do for you in the future. "
Profile photo of Lindsey Terry

Lindsey Terry

April 21, 2026

5  out of  5
rating by Lindsey Terry
"Wonderful service, very helpful & very friendly! Also very cheap compared to other quotes I received from different companies!"
We responded:
"Lindsey, I am glad the team was able to take care of you and get you set up! We are always here as your needs change!"
Profile photo of MICHELLE Hayes

MICHELLE Hayes

April 16, 2026

5  out of  5
rating by MICHELLE Hayes
"I can’t thank Austin and his crew enough for helping me save $1700+ a year on my insurance policies They were absolutely amazing to work with and I would 100% recommend them for all your insurance needs."
We responded:
"Michelle, I remember getting to make the phone call about how we were going to be able to help you. And what is more, I think we even provided coverages you didn't have, even with the savings. Thank you for the trust and the vote of confidence, and of course, we are here for you when you need anything! "
Profile photo of Dustin Swafford

Dustin Swafford

April 15, 2026

5  out of  5
rating by Dustin Swafford
"Josh at State Farm was great to work with. He actually listens and makes sure you understand your options without pushing anything you don’t need. You can tell they genuinely care about taking care of people. On top of that, he helped us save a lot of money."
We responded:
"Josh does love to listen and support our customers and I am so glad you got too experience that! Please know, the whole team is here as your needs change and grow and can't wait to keep serving y'all! "
Profile photo of Brittany Swafford

Brittany Swafford

April 15, 2026

5  out of  5
rating by Brittany Swafford
"Josh at State Farm was so easy to work with—super friendly and down to earth. He took the time to walk us through everything and ended up saving us SO much money. It’s always nice to work with someone local you can trust. Highly recommend!"
We responded:
"Brittany, thank you for the kind words about Josh and the team. We constantly strive to show people the care and kindness they deserve while providing the expertise in Insurance they expect with the Farm. We are glad we will get to keep serving your family!"
Profile photo of Casandra Nawrocki

Casandra Nawrocki

April 15, 2026

5  out of  5
rating by Casandra Nawrocki
"Austin was so incredibly kind and helpful, I highly recommend working with him and his team if you get the chance!"
We responded:
"Its been our pleasure to help you and your family Casandra. Thank you for trusting us with your current and future needs! "
Profile photo of Logan Terry

Logan Terry

April 15, 2026

5  out of  5
rating by Logan Terry
"Austin, Josh and the team are exceptional. Josh took his time and was very knowledgeable in explaining the best route for me to go with my policy. They don't operate on pressuring people to switch, but they genuinely care about what's best for the customer. After being with another insurance company for many years, their knowledge and expertise convinced me to switch. Very happy with my decision!"
We responded:
"Logan, it's been a pleasure to work with you and I know we are at the beginning of many exciting things happening in your world. Thanks for letting us serve you and your future endeavors!"
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Kelsie Saskill

March 25, 2026

5  out of  5
rating by Kelsie Saskill
"Austine and his entire team are wonderful! Best insurance out there!"
We responded:
"My goodness Kelsie, Thank you for the awesome feedback. We're thrilled that you had a great experience. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
Profile photo of Skylar Eldridge

Skylar Eldridge

March 4, 2026

5  out of  5
rating by Skylar Eldridge
"Easy process, good coverage!"
We responded:
"Skyler, we were so happy to work with you all. If there is anything we can do for you all, reach out, we'd be glad to assist! "
Profile photo of Lindsey Cooper

Lindsey Cooper

February 26, 2026

5  out of  5
rating by Lindsey Cooper
"Josh was very helpful and knowledgeable! He ended up getting us a policy with more coverage and at a better price then our previous company could offer!"
We responded:
"Glad to hear that Josh and the team have taken good care of you! Upping Coverage and taking care of our neighbors is what we strive to do! Call us if you need anything! "